Nothing gets missed
Every order lands on one screen, oldest at the top. Your staff stop checking four tablets to find what is late.
For restaurants · Melbourne
One screen for every order.
Uber Eats, DoorDash, your till and your kiosk all show up on one tablet in the kitchen. Nothing gets missed.
Four Melbourne kitchens run every service on it.
● Live
This is the real screen. Watch an order come in, turn green when it is ready, then clear.
Orders come from
Uber EatsDoorDashSquare tillYour websiteYour kiosk
What you get
Three things change on day one.
Tickets print themselves
A kitchen ticket for the order. A sticker for each item. Both print straight from the tablet on the bench.
Customers stop asking
A TV in the shop shows whose food is ready. Fewer people standing at the counter asking if theirs is done.
The problem
Right now your orders are in four places.
One tablet for Uber Eats. One for DoorDash. The till for walk-ins. And the kiosk. Somebody has to watch them all.
Uber Eats tablet
2 orders lateDoorDash tablet
Driver waitingYour till
Not on any screenKiosk
Printed, then lostFour apps. Four places to mark food ready. And no one screen that tells you what is running late.
Uber EatsDoorDashSquare till
Your websiteKiosk
One screen. One place to mark food ready.
The kitchen looks at one tablet. The TV out front shows the same times. Tickets print on the bench. At the end of the day it all adds up in one place.
Your till, your menus and your payouts do not change. Servatto just reads the orders.
How it works
Four steps. That is the whole thing.
Servatto does not take orders and it does not take money. It reads the orders you already get.
An order comes in
From any app, or from your till. It shows on the kitchen screen in seconds. A ticket prints if you want one.
The kitchen makes it
A clock shows how long it has been waiting. When the food is up, staff tap it once.
The customer is told
Your TV shows their name and "Ready". The app is told too, so the driver turns up at the right time.
The day adds up
You see what sold, what the apps took in fees, and which dishes go best. Per shop, or all shops together.
Orders come in from
Uber Eats
DoorDash
Your Square till
Your website
Your kiosk
Servatto
One screen
in the kitchen
in the kitchen
And come out as
A kitchen ticket
A sticker for each item
"Ready" on the customer TV
"Ready" sent back to the app
Your numbers at the end of the day
What you need
Three things. You probably have two of them.
An Android tablet
Any cheap one will do. It sits in the kitchen. Most shops already have one from a delivery app.
A Bluetooth receipt printer
The printer already in your kitchen most likely works. Only needed if you want printed tickets.
A TV — only if you want one
For the customer screen out front. Any TV with a browser, or a $50 Chromecast plugged into an old one.
Nothing to buy from us. No computer in the office, no cables across the kitchen, and nobody has to come and install anything.
The three parts
Start with the kitchen screen. Add the rest later.
They all share one account and one set of orders. Nothing to set up twice.
Ready now · private beta
Servatto Kitchen
The screen your staff work from. Every order in one list, oldest first. Tap once when the food is up. Tickets and stickers print from the tablet on the bench.
- Delivery orders and counter orders in one list
- Prints kitchen tickets and item stickers
- Change how long food takes — on every app at once
- Shows if a customer has ordered before
- Works on the tablet, or in any browser
Marc D. · Uber Eats04:12
Table 6 · Walk-in01:47
Priya K. · KioskREADY
MARC D.
#A417
UBER EATS · 7:42 PM
1 x CHICKEN SNACK PACK
* Garlic, chilli
* NO ONION
2 x FALAFEL WRAP
* Extra hummus
Thank you for ordering, Marc!
Made fresh by the Dandenong team.
Made fresh by the Dandenong team.
This is what prints. Big name on top so staff can read it across the kitchen, and your own thank-you line at the bottom.
Coming later
Servatto Kiosk
A screen at the counter where customers order themselves. Your menu, your prices. They pay by card, and the order goes straight to the kitchen screen.
- Your menu comes across from your till
- Card reader beside it — money still goes to your account
- No one has to key the order in again
- Remembers regulars and their rewards
Mixed Doner PlateNo pickles$21.90
Garlic Sauce x 3$3.00
Total$24.90
Tap your card to pay
Ready now · private beta
Servatto Screen
The TV customers watch while they wait. It shows who is still cooking and whose food is ready, using the times your kitchen set. It can show your menu all day too.
- Always matches the kitchen screen
- Works on any TV with a browser
- Shows names, not just numbers
- Doubles as a menu board
Cooking
Marc D.
about 9 min
Table 6
about 13 min
Ready
Priya K.
Ready now
Be clear
What it does, and what it never touches.
It does
- Put every order on one screen
- Print kitchen tickets and item stickers
- Set how long food takes, on every app at once
- Tell the apps when the food is ready
- Show customers a "ready" screen on a TV
- Add up your day: sales, app fees, best sellers
It does not
- Take your money. Square still does that.
- Take a cut of your sales. Ever.
- Need a computer or an IT person.
- Change your menus or your prices.
- Touch your payouts or your app contracts.
- Tie you in. Pay monthly, stop when you like.
Price
One price per shop. Never a cut of your sales.
Open a second shop and it is billed from that day. Close one and it stops.
Kitchen screen
A$39per shop, per month
The kitchen screen, every order source, printing, and your daily numbers.
- As many tablets as you like
- Tickets and stickers
- Reports for every app
Order kiosk
A$39per shop, per month
Let customers order themselves at the counter.
- Menu from your till
- Card reader beside it
- You only pay once it is ready
Customer TV
A$14per TV, per month
The waiting screen out front. Also works as a menu board.
- Always matches the kitchen
- Any TV with a browser
- Nothing extra to buy
14 days free to try it Card at sign-up Stop any time Prices include GST First 20 shops keep this price for good
Questions
What everyone asks first.
Do I have to change my till?
No. Servatto just reads the orders from Square and from the delivery apps. Your payments, menus, prices and payouts stay exactly as they are. If you stopped using Servatto tomorrow, nothing about how you take money would change.
What do I have to buy?
Nothing from us. You need an Android tablet for the kitchen. If you want printed tickets, you need a Bluetooth receipt printer — the one you already have most likely works. A TV is only needed if you want the customer screen.
Is this the same as Square's kitchen screen?
No. Square's screen only shows Square orders. It will not show your Uber Eats or DoorDash tickets, it does not print item stickers, it has no customer TV, and its reports stop at Square. Servatto is built for shops where most orders come from somewhere else.
What if the internet drops in the middle of service?
The screen keeps showing everything it already has, and the printer keeps working — it is paired to the tablet, not to the internet. When you are back online, anything that came in meanwhile appears straight away.
How long does it take to set up?
About thirty minutes, over the phone with us. You sign in, connect Square, connect your delivery accounts, pair the printer, and run a test ticket. Nobody has to visit the shop.
Can I try it before I pay?
Yes — 14 days free. We take a card at sign-up so nothing switches off in the middle of a Friday night. Stop any time before the 14 days are up and you pay nothing.
Who made this?
A restaurant group in Melbourne with four shops, for its own kitchens, because nothing we could buy did the job. It has run every service in those kitchens before we offered it to anyone else.
Get early access
We are taking on a few shops at a time.
Tell us about your shop. We will come back with a start date and what setting it up looks like for your till.
SetupAbout 30 minutes, over the phone
You needAn Android tablet and a Bluetooth printer
Email us[email protected]